Your privacy.
Our responsibility.

01 Introduction

This Privacy Policy explains how ARTHNIX ("ARTHNIX," "we," "our," or "us") approaches information that may be collected, used, disclosed, or protected when you visit our website or voluntarily contact us.

By using the website or choosing to provide information, you acknowledge this policy. Where applicable law requires consent or another legal basis for a particular activity, we will follow the requirements that apply to that activity.

This policy may be updated as our website, products, integrations, and services develop.

02 Information You Provide

We may receive information you voluntarily provide when you contact us, submit an enquiry, or communicate with us about ARTHNIX.

Depending on your interaction, this may include:

• Contact details: your name and email address.
• Business details: your company or organisation name, if you choose to provide it.
• Enquiry information: the subject, message, enquiry type, plan of interest, and other details you choose to share.
• Other information: information you voluntarily include in communications with us.

Please do not send passwords, payment card details, government identification numbers, confidential business records, or other sensitive information unless a specific service expressly requires it and appropriate safeguards have been established.

About our contact form: The current contact form prepares a message in your email application. Submitting the form does not automatically deliver the message to us. You must send the prepared email from your email application. The form itself does not submit the enquiry to an ARTHNIX server.

03 How Information Is Used

Information you provide may be used for reasonable purposes related to your interaction with ARTHNIX, including:

• Responding to questions and enquiries.
• Communicating about products, services, demonstrations, or requests you initiate.
• Understanding feedback and improving our website and products.
• Identifying and addressing technical issues, misuse, or security concerns.
• Meeting applicable legal obligations and protecting legitimate rights.

We will seek to handle information consistently with the purpose for which it was provided and applicable legal requirements.

04 Sharing Information

We do not sell personal information as part of the stated purpose of this website. Information may be disclosed in limited circumstances where necessary and lawful, including:

• Service providers: providers supporting hosting, communications, security, or other operations, if and when we use them to process relevant information.
• Legal obligations: when disclosure is required by applicable law, regulation, court order, or a valid request from an authorised authority.
• Protection: where reasonably necessary to investigate fraud, address security issues, or protect the rights and safety of people or services.
• Business changes: in connection with a proposed or completed restructuring, acquisition, or transfer, subject to applicable legal requirements.

If a future ARTHNIX feature involves an AI provider, integration, or another service processing personal information, relevant details should be communicated when required by applicable law.

05 Data Retention

We aim to retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining appropriate records, resolving disputes, and meeting legal obligations.

Retention periods may differ depending on the type of information, the reason it was collected, and applicable legal requirements.

Information held by independent email providers or other third parties may remain subject to their own retention practices and policies.

06 Security

Protecting information against unauthorised access, loss, misuse, or disclosure is important. Appropriate safeguards should be implemented according to the nature of the information and the services being operated.

No website, email system, or electronic transmission can be guaranteed to be completely secure. Please use care when deciding what information to send online.

As ARTHNIX develops additional features, its security practices should be reviewed and updated to reflect the actual systems and risks involved.

07 Cookies and Analytics

Websites may use cookies and similar technologies to support functionality, remember preferences, improve performance, or understand how visitors interact with a site.

The technologies used by ARTHNIX depend on the website configuration and the third-party tools enabled at a given time. This policy does not claim that any particular analytics or advertising technology is currently active.

If cookies, analytics, or similar technologies are introduced, this policy should be updated to explain their purposes and relevant choices. Where required, consent will be requested before non-essential technologies are used.

You can review the privacy and cookie controls available in your browser. Disabling certain cookies may affect the operation of websites or their features.

08 Third-Party Services and Links

The ARTHNIX website may link to third-party websites or services. Those services may have their own privacy policies, terms, security practices, and data-handling procedures.

We do not control the privacy practices of independent third parties. We encourage you to review their policies before sharing personal information with them.

If you use an external service through a future ARTHNIX integration, information you provide may also be processed by that service under its applicable terms and privacy policy.

09 Your Choices and Requests

Depending on applicable law and your circumstances, you may have rights to request access to, correction of, or deletion of personal information relating to you, or to exercise other rights provided by law.

You may contact us to ask questions about information you have shared or to request correction or deletion where appropriate. We may need to verify your identity or clarify the scope of a request before acting on it.

Certain information may need to be retained where required by law or where another lawful basis applies. The rights available to you depend on the laws applicable to your circumstances.

To make a request, use the contact details in the Contact Us section below.

10 Children's Privacy

ARTHNIX is intended for business and general productivity use, not for the deliberate collection of children's personal information in violation of applicable law.

If you believe a child has provided personal information to us in circumstances where it should not have been collected, please contact us so we can review the matter and take appropriate action where required.

11 Changes to This Policy

We may update this Privacy Policy as ARTHNIX evolves, our data practices change, or legal and regulatory requirements develop.

When changes are made, we will update the "Last updated" date on this page. Where applicable law requires additional notice or consent, we will take the steps required by law.

We encourage you to review this page periodically to understand the policy that applies when you use the website.

12 Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, contact us using the details below.